Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Guarantee

  • Our customer help staff is online day and night to respond to every one of your assistance questions. Each ticket you submit to us is going to be addressed within maximum 1 hour. If your situation demands the help of an administrator, we’ll address the ticket to the person in charge and will let you know that the issue will soon be resolved.

  • Top quality support service

  • Top–class Tech Help And Support Service

  • Our customer assist staff is going to be on shift for you round the clock to to take care of all support demand tickets that you send to us. We offer customer support for all software that are pre–configured on your machine. These include our in–house built Website Control Panel, the preferred Operating System along with the server administration panel (in accordance with the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • Each section of the Website Control Panel that is available for free with your VPS includes an integrated articles base. There’s a range of thorough how–to posts and a range of step by step video tutorials that show all the necessary website managing tasks. You can get access to them by clicking the Help or Video buttons in the upper right part of each Control Panel section.