1 hour ticket response
WEBterranean’s team of customer service technicians is focused on supplying quick answers to each of your questions. We’ll review your technical support ticket the instant it’s been submitted and will reply back to you with a solution to the problem within less than sixty minutes after the trouble ticket submission. Actually, our average client support ticket response time is 20 minutes.
A Premium Client Support Service
We have a team of web hosting support professionals who will be happy to respond to all your queries every time you are in need of help. Almost all our techs have lots of years of experience in the shared hosting plans sphere, which suggests that you can always depend on rapid and elaborate answers to your queries.
An Easy–to–Browse Help Center
To help you get a quick suggestion on how you can use a specific feature, we have implemented a very intuitive Help section in your Website Control Panel. You can browse through a wide selection of web hosting account administration articles and website management articles, take a peek at the F.A.Q. library or check out our educational video tutorials.