Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help section integrated into our Website Control Panel offers a collection of help articles and commonly asked questions. Aimed at fixing any common problem that you may stumble upon, they are written by our support team of practiced technicians.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a selection of step–by–step video tutorials that visually explain how to solve a common problem connected to your shared hosting plans account. You will find the tutorial video clips in the Help section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7 client support service and a 60–minute support ticket response guarantee. Our skilled tech support engineers will be available 24/7 to respond to your enquiries and to resolve any problem that you may face. Just open a customer support ticket from the Help Center section and we’ll reply in no time.